In an exciting step to increase services on the East Coast, Followmont Transport announced it has acquired New South Wales based, Towers Transport.
The move sees an extensive network expansion for both providers, benefiting customers with a personalised inter and intrastate service offer throughout Queensland and New South Wales.
While Towers Transport will continue to run as a separate operation in the short term, the companies have joined forces to improve current offerings until the final merger.
The pair will focus on upholding their outstanding delivered in full, on time (DIFOT) statistics and personable customer relationships.
Followmont’s decision to venture further in to the New South Wales market forms part of their strategic goal to increase network reach and provide a better experience for customers.
Expanding to reach every town, every night, rings true to their commitment to add value to their customers and continue to provide an industry leading service.
Mark Tobin, Managing Director of Followmont Transport, said identifying the right partner for the merge was the most important factor.
“Towers Transport have a great reputation in the industry and share our commitment to providing the best possible service. At the end of the day, everything we do comes back to the impact we have on our customers business.
“Like Followmont, Towers has been built from a family foundation and maintaining that personal touch is what sets us both apart from the bigger corporations. For us it’s personal, not commercial,” Mark said.
Followmont and Towers, both family-owned businesses were established in the early eighties and with years of hard work and integrity, have cemented themselves in the transport industry.
Staying true to family values, they place a high importance on the people of their organisations to create a culture where people want to come to work.
“Our people live by our values and it’s that passion that drives the business,” Mark said.
“We work collaboratively to build the future of our workplace and create a culture we can feel proud to be a part of.”
Towers Transport Managing Director, Barry Towers, said it is an exciting milestone for their business.
“Bridging the gap between our states will have such a positive affect for our customers and it’s great to be creating this alliance with a company that mirrors our values.
“We set out to be a business that has heart and we are confident this sentiment will continue through Followmont Transport,” he said.
Followmont Transport currently operates through 18 owned Queensland depots and a network of dedicated agents, allowing them to deliver to regional and remote areas, where others can’t.
With Towers Transport running a similar platform of branches and local agents, the merge results in a significant footprint increase and coverage to every town, every night across both states.
Creating this opportunity to leverage their combined networks, provides customers with a service based option that aims to reduce cost through consolidation and ease transport pain.
Followmont and Towers Transport’s combination results in an 800+ fleet, over 780 person workforce, 25 depots and over 60 supporting agents.